V-Assist

Drive Efficiency and Productivity In Your Business With V-ASSIST

20 Years of Expertise in Supporting the Medical Life Sciences and Healthcare Industries

Optimize Your Operations

Streamline day-to-day tasks with our expert virtual assistants, allowing you to focus on core business activities. From managing schedules and emails to handling administrative responsibilities, we ensure your operations run smoothly and efficiently.

Grow Your Practice

By freeing up your time from non-core tasks, you can dedicate more effort to expanding your business, engaging with more clients, and enhancing your services. Our remote staffing solutions enable you to scale without the overhead of full-time, in-house employees.

Cut Operational Costs

Reduce expenses related to in-house staffing, such as salaries, benefits, and office space, by outsourcing to our skilled virtual team. Our flexible and affordable service packages ensure you only pay for the hours and services you need.

Enhance Patient Care

Focus on what matters most—your patients. With V-Assist managing administrative tasks, booking appointments, handling inquiries, and managing records, you can spend more time delivering quality care and building stronger relationships with your patients. Our team is trained to support patient care through efficient service and timely communication.

At V-Assist, we prioritize your unique needs and offer a comprehensive suite of services designed to enhance your efficiency and support your growth in the medical and aesthetics industries:

24/7 Nurse Support

Our registered nurses and healthcare professionals deliver expert support that enhances your operations and improves patient outcomes.

Virtual Assistants

Enhance operational efficiency by streamlining tasks and saving valuable time, allowing you to concentrate on core business activities. Our virtual assistants help boost productivity and ensure seamless day-to-day operations, enabling you to provide better service and achieve your business goals more effectively.

Specialist Support

Access experts to improve staff knowledge, boost engagement, and enhance team capabilities for better overall performance.

Our Story

Our journey began like many other businesses—years of experimentation, learning, and refining to discover what truly works. From launching a media agency to running the prestigious My Face My Body Awards for medical aesthetics and developing our virtual events and training platform, V-Unite, we faced one recurring challenge: the need for skilled resources to allow us to focus on our core business objectives.

As business owners, it’s easy to get immersed in every aspect of operations, often losing sight of the bigger picture. We found ourselves struggling to balance business operations with personal and family responsibilities. It was during this challenging period that V-Assist was born.

Recognizing the growing demand for skilled remote staff, we sought to address the unique challenges businesses were facing, ensuring seamless communication and sustained productivity. What began as an internal solution quickly became a dedicated service for medspas and clinics across New Zealand, Australia, and the United States.

At V-Assist, we offer personalized support and customer care services specifically tailored to enhance the efficiency of your clinic. With a deep understanding of the medical aesthetics industry, we are committed to providing customized solutions that empower you to succeed in an ever-changing landscape.

Our Services

We offer customized remote staffing solutions tailored to your unique needs.

Clinic Receptionist

We manage all your calls, including after-hours and during breaks, ensuring you never miss a message.

Appointment Setter

We efficiently book new patient appointments, reschedule follow-ups, and handle cancellations

Record Management

We maintain patient records and medical needs using EMR for streamlined and effective support.

Customer Support

We deliver friendly and accurate information about your services for every inquiry.

Our Mission

Our mission is to connect businesses with top-tier talents, enabling them to achieve their goals and drive success. With deep gratitude for our Filipino roots, we aim to honor them by showcasing our nation’s talent and capabilities to the world. At our core, we are committed to building lasting relationships based on trust, integrity, and excellence in service, ensuring that every interaction with our company is positive and rewarding.

Our Happy Customers

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