Our registered nurses and healthcare professionals deliver expert support that enhances your operations and improves patient outcomes.
Enhance operational efficiency by streamlining tasks and saving valuable time, allowing you to concentrate on core business activities. Our virtual assistants help boost productivity and ensure seamless day-to-day operations, enabling you to provide better service and achieve your business goals more effectively.
Access experts to improve staff knowledge, boost engagement, and enhance team capabilities for better overall performance.
Our journey began like many other businesses—years of experimentation, learning, and refining to discover what truly works. From launching a media agency to running the prestigious My Face My Body Awards for medical aesthetics and developing our virtual events and training platform, V-Unite, we faced one recurring challenge: the need for skilled resources to allow us to focus on our core business objectives.
As business owners, it’s easy to get immersed in every aspect of operations, often losing sight of the bigger picture. We found ourselves struggling to balance business operations with personal and family responsibilities. It was during this challenging period that V-Assist was born.
Recognizing the growing demand for skilled remote staff, we sought to address the unique challenges businesses were facing, ensuring seamless communication and sustained productivity. What began as an internal solution quickly became a dedicated service for medspas and clinics across New Zealand, Australia, and the United States.
At V-Assist, we offer personalized support and customer care services specifically tailored to enhance the efficiency of your clinic. With a deep understanding of the medical aesthetics industry, we are committed to providing customized solutions that empower you to succeed in an ever-changing landscape.
We manage all your calls, including after-hours and during breaks, ensuring you never miss a message.
We efficiently book new patient appointments, reschedule follow-ups, and handle cancellations
We maintain patient records and medical needs using EMR for streamlined and effective support.
We deliver friendly and accurate information about your services for every inquiry.